Do I need extra insurance coverage to rent a pop-up?
Usually your current auto liability coverage will cover the rental unit while it's being towed,
however, you'll want to check with your agent. If your coverage does not cover a rental
camper, you will need to purchase a separate binder.
Will you show me how to set up the camper?
Absolutely! In fact, we require you spend at least an hour with us orienting yourself to the
camper. You will also be given instructions for set-up/take-down. The staff at Outdoor
Escape RV want you to have an enjoyable camping experience and we know that stressing
out over camper set-up is not a good way to start your trip! You will also be given emergency
numbers if you need to contact us after hours.
Are pets allowed?
Sorry, pets are NOT allowed inside the rental unit. Please understand that subsequent
renters may be allergic to animals and we want everyone to have a pleasant experience.
Is smoking allowed?
NO! Same as the Pets explanation.
Are there taxes on my rental?
The state of Virginia charges a 10% rental tax.
What are the towing requirements?
You will need a vehicle that can tow at least 2200 lbs., if you're renting the 5 person unit, or
3000 lbs. if you're renting one of the 5 person units. You will also need a Class II hitch with a
2" ball. Electrical connections are 4-flat or 7-round. You must have the proper, working,
electrical connection or the camper cannot be taken.
Is it necessary to make a reservation?
Yes, and it is highly recommended that you reserve your rental unit as soon as you know the
date of your 'Escape'. A non-refundable reservation deposit of $ 50.00 is required to reserve
the unit you request at least 14 days prior to your departure date.
What if I want to extend my trip?
You must call our office within 48 hours of your contracted return date. If the unit is available,
you may be permitted to keep the unit for the additional fees indicated on our page entitled
"Rental Rates".
Why do I need to leave a security deposit?
Our rental units are available for the use and enjoyment by you and others like you. Outdoor
Escape RV wants to ensure that each rental unit is "like new" when it is rented. Your security
deposit protects you against costly repairs or replacements that may be required in cases of
accidental situations/circumstances. THE SECURITY DEPOSIT IS
$ 250 - CASH or Credit Card Authorization ONLY.
Your security deposit will be fully refunded within 5 days of your return, given that the rental
unit is returned in the same condition as it was taken. You will be present during the
check-out inspection performed by one of our staff prior to your departure. You will also be
informed of any deductions made from your security deposit.
What is your cancellation policy?
If we receive notification 2 weeks prior to your departure date, your reservation deposit will
be fully refunded.
Do you accept personal checks?
We accept payment by cash, credit card (MC/VISA/Discover), or cashier's check. Personal
checks written on a local bank are accepted - a $30 fee will be charged for insufficient funds.
Usually your current auto liability coverage will cover the rental unit while it's being towed,
however, you'll want to check with your agent. If your coverage does not cover a rental
camper, you will need to purchase a separate binder.
Will you show me how to set up the camper?
Absolutely! In fact, we require you spend at least an hour with us orienting yourself to the
camper. You will also be given instructions for set-up/take-down. The staff at Outdoor
Escape RV want you to have an enjoyable camping experience and we know that stressing
out over camper set-up is not a good way to start your trip! You will also be given emergency
numbers if you need to contact us after hours.
Are pets allowed?
Sorry, pets are NOT allowed inside the rental unit. Please understand that subsequent
renters may be allergic to animals and we want everyone to have a pleasant experience.
Is smoking allowed?
NO! Same as the Pets explanation.
Are there taxes on my rental?
The state of Virginia charges a 10% rental tax.
What are the towing requirements?
You will need a vehicle that can tow at least 2200 lbs., if you're renting the 5 person unit, or
3000 lbs. if you're renting one of the 5 person units. You will also need a Class II hitch with a
2" ball. Electrical connections are 4-flat or 7-round. You must have the proper, working,
electrical connection or the camper cannot be taken.
Is it necessary to make a reservation?
Yes, and it is highly recommended that you reserve your rental unit as soon as you know the
date of your 'Escape'. A non-refundable reservation deposit of $ 50.00 is required to reserve
the unit you request at least 14 days prior to your departure date.
What if I want to extend my trip?
You must call our office within 48 hours of your contracted return date. If the unit is available,
you may be permitted to keep the unit for the additional fees indicated on our page entitled
"Rental Rates".
Why do I need to leave a security deposit?
Our rental units are available for the use and enjoyment by you and others like you. Outdoor
Escape RV wants to ensure that each rental unit is "like new" when it is rented. Your security
deposit protects you against costly repairs or replacements that may be required in cases of
accidental situations/circumstances. THE SECURITY DEPOSIT IS
$ 250 - CASH or Credit Card Authorization ONLY.
Your security deposit will be fully refunded within 5 days of your return, given that the rental
unit is returned in the same condition as it was taken. You will be present during the
check-out inspection performed by one of our staff prior to your departure. You will also be
informed of any deductions made from your security deposit.
What is your cancellation policy?
If we receive notification 2 weeks prior to your departure date, your reservation deposit will
be fully refunded.
Do you accept personal checks?
We accept payment by cash, credit card (MC/VISA/Discover), or cashier's check. Personal
checks written on a local bank are accepted - a $30 fee will be charged for insufficient funds.
FREQUENTLY ASKED QUESTIONS FOR RENTERS |
2091 S. Amherst Hwy., Amherst. VA 24521 ** 434-946-7846 **info@OutdoorEscapeRVs.com
| ~ Where Customers Become Friends ~ |
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